Privacy Policy

This Privacy Policy establishes the procedure for processing personal data of SilkRoute platform users (https://silkroute.llc/) and defines our obligations to ensure the confidentiality of the information provided.

By using our services, you confirm that you have read this policy and agree to the terms of processing your personal data.

1. Collection of Personal Data

Within the framework of providing financial trading services, we collect and process the following categories of personal data:

1.1. Identification Data:

• Email address for system authorization
• Telegram ID or username for messenger communication
• Geographic location and language preferences
• Technical data: IP address, browser type, operating system

1.2. Operational Data:

• Platform activity log (login/logout times, operational statuses)
• Financial activity parameters (transaction limits, turnover statistics, deposit operations)
• Preferences for geographic regions and trading instruments

1.3. Communication Data:

• Correspondence with technical support service
• Feedback, complaints and suggestions
• Documents for identity verification procedures (KYC/AML)

2. Purposes of Personal Data Processing

Your personal data is processed exclusively for the following purposes:

• User identification and providing authorized access to the platform
• Ensuring the functionality of trading operations in selected geographic regions
• Administration of user accounts, limits and trading parameters
• Improving the quality of services provided and technical support
• Informing about significant changes in service terms
• Compliance with anti-money laundering legislation (AML) and "Know Your Customer" procedures (KYC)
• Ensuring platform security and preventing fraudulent activities

3. Data Transfer to Third Parties

We ensure the confidentiality of your personal data. Information transfer to third parties is carried out only in the following cases:

• With your explicit consent to such transfer
• In cases provided by applicable legislation
• To technical service providers (hosting, email services) to the extent necessary to ensure platform operation
• When providing personalized support upon your request

4. Data Security Measures

• Application of modern encryption methods to protect transmitted and stored information
• Data placement on secure servers with multi-level access control system
• Use of authorization tokens (JWT) and other modern authentication tools
• Regular security system updates and threat monitoring
• Restricting access to personal data only to authorized personnel

5. Use of Cookies and Web Technologies

To ensure optimal platform operation, we use the following technologies:

• Cookie files to maintain authorization sessions
• Local storage to save user preferences
• Web analytics to study user behavior and improve interface
• Technical cookies to ensure system stability

You can manage cookie settings in your browser, however disabling some files may limit platform functionality.

6. Data Subject Rights

In accordance with applicable legislation, you have the following rights:

• Obtaining information about the processing of your personal data
• Access to your personal data in our possession
• Making changes to inaccurate or incomplete data
• Deletion of personal data in the absence of legal grounds for processing
• Restriction of personal data processing in certain cases
• Withdrawal of consent to personal data processing (taking into account the consequences of such withdrawal)

Please note that withdrawal of consent may make it impossible to continue providing our services.

7. Contact Information

For all questions regarding personal data processing and privacy protection, you can contact us in any convenient way: